Question 1

How and when will I receive the product?

Accepted Answer

Immediately after payment, you will receive a Mega.nz link or a link Google Drive folder to download your product. This link will be sent to your email address instantly. You can also access the link anytime in your account history.

Question 2

Is the course complete, or is it just a demo version?

Accepted Answer

All courses are 100% complete and up-to-date. This includes all videos, PDFs, project files, screenshots, and any other materials mentioned in the course description. Once your payment is processed, you'll immediately receive the download link for the full course.

Question 3

What is your refund policy?

Accepted Answer

We offer a full refund if you do not receive the complete course as ordered, or if there's a significant issue with the product that we cannot resolve within 24 hours. To request a refund, please contact us. Refund requests are typically processed within 24 hours.

Question 4

How can I trust you?

Accepted Answer

We aim for transparency. We provide screenshots from the course, offer video samples (where available), and can show you the structure of the download folder as proof of content. Additionally, your purchase is protected by PayPal Buyer Protection. If you don't receive your course as described, PayPal can assist you in securing a refund.

Question 5

Is my personal information secure?

Accepted Answer

Yes, your security is a priority. Registration information is encrypted. We respect your privacy and only require minimal information for your account. We do not use real names in testimonials without explicit consent. We understand and support your desire for privacy.

Question 6

What if my product has problems?

Accepted Answer

If you encounter any problems with your course, please contact us with a screenshot and a clear description of the issue. We are committed to resolving any problems promptly. If an issue cannot be resolved, you will be eligible for a full refund as per our refund policy.

Question 7

Can I ​Request courses I found somewhere?

Accepted Answer

Yes, you can! Please send us the details of the course you're looking for via our live chat or email us at info@training.net.ve

Question 8

How can I get support from you?

Accepted Answer

We are committed to providing excellent service. If you need support or have any issues, please contact us via Live Chat. If we're not available online, send us an email at info@training.net.ve, and we'll address your concerns as quickly as possible.

Question 9

Do I need to purchase anything else once I get this course?

Accepted Answer

No. The course is self-contained. You do not need any premium subscriptions or additional software (like torrent clients) to access your purchased content.

Question 10

How long do I have access to the course?

Accepted Answer

You have lifetime access to the course. Once purchased, it's yours forever. This includes all future updates and new lessons related to that specific course version, which are provided free of charge.

Question 11

Is my credit card secure?

Accepted Answer

Yes. We've partnered with PayPal to handle billing and provide a secure socket layer, and 256-bit encryption. So in layman's terms: Your credit card is secure.
Card information is stored ONLY by Paypal secure server (We never have access to your payment information)

Question 12

What is NOT included?

Accepted Answer

The following are generally NOT included with your course purchase:
Direct support from the original course creators.
Access to private communities (e.g., Facebook groups, mastermind calls) associated with the original course offering.
Software licenses (if the course teaches specific paid software, the license for that software is not included).
One-on-one coaching or personalized feedback from the original instructors.

School of Mastery by Lewis Mocker

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